rivet & sway is the cutest little online glasses company with a fantastic selection of prescription frames. they offer at-home try-on AND have pink glasses! it's everything i've wished for. & you know what that means... new glasses are coming to this girl!
{ridiculously cute packaging}
on my try-on order confirmation, r&s said my frames should arrive in 2-3 business days. so when they still hadn't arrived in about a week, i contacted the company's help address. i got a response within minutes, apologizing & confirming they would look into it right away. soon thereafter, i received a personal email from the CEO of the company, again apologizing, ensuring my order would be sent out with by a specific date, & an offer for 25% off my future order. this small company has just begun advertising on facebook & was not quite prepared for the massive success it would find. a very nice apology & more than generous offer to make it right - i accept! & i'll even blog about your awesomeness, rivet & sway.
for my three try-on pairs, i went with a purple-ish big slightly nerdy frame, a super hip clear frame, & a bright pink fading to clear ombre frame. check them out:
my new glasses are on order! which one do you think i went with? we shall see...
love love,
kjp.
Thanks for the R&S love and thanks for your patience during out little 'out of stock' hiccup. Growing is always good....but not being able to provide customers with product is never a good thing...we sincerely appreciate your support!
ReplyDeleteJohn Lusk
Rivet & Sway | Founder